AI connected to the way you work.

Explore a specific workflow.

• Customer Support Assistants — Help your team answer routine questions consistently.
• Internal Knowledge Assistants — Help staff find the right answer in approved documents.
• Lead Capture & Follow-Up — Give every new inquiry a clear next step.

See how these workflows apply to agencies →

Built for small and medium businesses.

For a small team, begin with one repetitive task and a clear project scope. For a growing business, connect work across departments through a staged rollout. MINAC handles the agreed setup, testing, documentation and training, with optional ongoing support. See how we work with your business.

Begin with a specific job.

Support triage, internal knowledge search and lead-response preparation are useful starting points. We define the user, the trigger, the information needed and the actions the agent may take. A focused pilot establishes whether an agent adds value.

Use the systems you already have.

We assess your CRM, inbox, document sources and business applications. Integration depends on available APIs, licensing and access. We agree the supported connections before implementation and select models and hosting to fit quality, cost and data requirements.

Ground answers in approved information.

Knowledge assistants use agreed sources and show references where appropriate. Access follows the permissions of the user or service account. Missing, conflicting or outdated information should lead to a clarification or human handoff.

Define what the agent may do.

The scope sets permitted tools, restricted data, approval rules and operating limits. External content is treated as untrusted input. Sending messages, modifying important records and financial actions can require review before execution.

Test before granting more autonomy.

We agree representative tasks, expected answers and failure cases. Evaluation covers task completion, source accuracy, unauthorized actions, escalation behavior, latency and cost. Start in a test environment, then use a limited rollout with activity logs and a stop mechanism.

Leave your team with ownership.

The handover includes agreed configuration, integration documentation, operating instructions and team training. Optional managed support defines monitoring, updates and incident responsibilities. The proposal specifies deliverables, third-party costs and data-handling terms.